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Ramya Shree –
The watch works fine but the buckle n strap already tore off within a short span.. quality is very bad.
Milo Tindle –
This is one of fitbit’s best products and the only thing you need to know is the band where it attaches to the watch body is plastic and will break within a year or two. You have to decide if the cost is worth it knowing the watch will break and be unreparable within 2 years.
Amazon-Kunde –
Ich habe so viele Probleme mit dieser Uhr gehabt und schon drei Mal ersetzt bekommen. Nun habe ich endgültig aufgegeben.
Placeholder –
Just stopped after about 6 months
JLS –
My Versa 2 case broke out were pins that attach the band to base, not repairable, went back to the Charge 2 to 4 units, the Charge 4 has all the Bells needed, great product.
Stephanie Becher –
I love Fitbits- have had two now and like the functionality of the app. I didn’t use mine for texting but was happy with the heart rate monitoring and step counting. However, after about 8 months, the plastic pegs that hold the bands on snapped off. This is the second time it has happened. First time, I bought the Fitbit at Costco and they gave me a full refund. I decided to take a leap of faith and order the same one here on Amazon (Costco was out of this version) and I liked how slender it was. Figured it was a fluke the first time, but it happened again. I contacted Fitbit customer service through the Fitbit app, and they replaced the part with a new watch face in a matter of a couple of days. I’m so happy with the quality and speed of the service and the watch face seems improved to the last one. Happy to still use my Fitbit!
Diane –
We purchased 2 of these Fitbits and within the warranty period the following occurred:
1. My wife’s fitbit in 6 months failed. After several calls to Customer Service and sending pictures and receipts to them, they sent a new unit to her. When it arrived, that unit did not work. After going back in forth with customer support, we upgraded her unit to a 5. We were told we would have it within 3 to 5 business days. 21 business days it arrived. Each time we called customer support we got a different answer.
Now comes an unimaginable circumstance. My unit failed within the warranty period. Called customer support and they said yes it is in warranty, please send pictures. I sent pictures they then asked for receipt, I sent receipt, they come back and says you bought it from an unapproved reseller. I said, I bought it from Amazon and you already took care of my wifes unit under warranty, they came back and said we are sorry you have to take it up with Amazon and the end reseller, we can’t help you. I reminded them that they already replaced my wifes unit and again their response was take it up with Amazon.
I have several friends that have had nothing but problems with their fitbits…
I purchased someone else’s watch which was 1/2 the price of fitbit.
They may have been a good company at one point, but not today..Stay away.
betsy briggs –
Best watch!! I only need it for steps and all so this is perfect and the 2nd one i have purchased.
Hampp Marina –
Die Uhr Fitbit Charge 4 Zählt schritte im Schlaf über 1500 und manchmal wenn ich sie ablege Zählt sie Fleißig weiter so hat sie erst 60.000 schritte am Abend erreicht.
Hab Fitbit über App kontaktiert, support: Uhr auf Einstellung zurücksetzen, hat auch nicht geklappt.
Heute hatte ich sie noch nicht an es ist 9:05 und schon 50.588 Schritte. Toll.
Um alle Funktionen nutzen zu können muss man Premium Mitglied werden.
Herbert Bloch –
Ist die 2. Uhr
Amazon Kunde –
Das Produkt hat mir sehr gefallen, aber leider lässt sich die Uhr seit gestern nicht mehr aufladen.
Bitte teilen Sie mir mit wie wir einen Umtausch oder eine Reparatur abwickeln können
Mit freundlichen Grüßen
auf eine baldige Nachricht von Ihnen
Karl-Heinz Bischoff
Lynn Mc –
I have had 2 previous Charge 4 fitbits and liked them. They didn’t always count the steps you did.
This one counts each of your steps precisely.
This is the best one I have had.
Amazon Customer –
i do like this product the watch is very easy to use easy to set up very clear easy to read and it does what the information says it will do will tell my friends this is the one to buy if you want to track your daily fitness love this watch