- Surge syncs automatically and wirelessly to tablets, computers and 150+ leading iOS, Android and Windows smartphones using Bluetooth 4.0 wireless technology
- Get continuous, automatic, wrist based heart rate and simplified heart rate zones
- Track workouts & view workout summaries; plus all day activities including steps, distance, calories burned, floors climbed and active minutes
- Monitor your sleep automatically and wake with a silent alarm
- US Version
- GPS Tracking See distance, pace and elevation climbed & review routes and split times
- Get continuous, automatic, wrist-based heart rate and simplified heart rate zones
- Track workouts & view workout summaries; plus all day activities including steps, distance, calories burned, floors climbed and active minutes
- Monitor your sleep automatically and wake with a silent alarm
- See call and text notifications on the touchscreen display
- Sync stats wirelessly and automatically to your computer and over 150 leading smartphones
- Utilize the sizing tool in Product Details below to ensure proper fit
8 reviews for Fitbit Surge Fitness Superwatch, Black, Small (US Version)
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Francis Wai –
Not perfect but compare to other devices I used this one is 5 stars. I have used Mio Alpha 1, Mio fuse, Tomtom runner cardio, Polar Loop and Fitbit one. For heart rate without strap, Mio is the best for accuracy so far but that is all end there. Mio quality is bad (it failed after 8 months of use) and its software does not provide many features. Tomtom is good for GPS but not accurate for heartrate and also not much other things. Polar Loop is terrible (not going to talk abou it here). Fitbit one I used it for over 3 years but no heart rate. Now, it come Fibit Surge, it heart rate not accurate if you are doing very serious exercise but quite ok if you are doing moderate exercise. The best of all it truely measure your heart rate whole day + (other normal things like steps, calories) I like it measure my resting heart rate (which is estimated by checking my whole day heart rate including when I am asleep). For this I can forgive it inaccuracy when heart rate go very high (because even Mio is very limit on that regard). It GPS is accurate so far as I can tell. It vary a little about the pace between Tomtom and surge but no big deal. There is another thing I like is the iPhone software will sync both my Fitbit One and Fitbit Surge, if I was wearing only Fibit One, it will pass the steps, calories etc to the Surge when I wear the Surge, vice versa. If you use any Fitbit before, then you probably already recognize it keep all your records in the past and you can review them in a chart my day, week, month even year. Conclusion: The Fitbit Surge make a lot of common sense of how it should work under technological limit.
GavinE –
I love the pros much better than the less model
Mark –
I have been using my new Fitbit Surge for 2 weeks,! It’s amazing, the product support and software interaction is vastly improving my health and the ability to track my results.
Mark w.
Kat –
Original review from Nov or Dec 2015: Fitbit, my relationship with you was ruined by the zip’s disapproval of my sloth-like lifestyle. The frowny faces on days I considered “high effort” were judgmental and discouraging. So, when my APNP recommended buying a Fitbit to track sleep duration/quality, I was skeptical but compliant. I was hopeful that it would provide evidence of my lack of ability to sleep. So, I purchased the Surge, which looks like a monstrous thing on my bony little wrist. For some reason, everyone thinks it is an Apple Watch. I suppose my talking to it as if it had Siri probably is part of that. Also, it lights up in the dark randomly sometimes. I think it means to do that when you lift it up to look at it but doesn’t always light up when you’d think it would.
The very first day, I had to work a table at a show and got badges for effort. I felt very accomplished but moreso, I felt tired and in need of caffeine because exercise is not my thing. So imagine my surprise when the very first night, it registered screen time as sleep time. So the very meager hours I obtained appeared to be a full night’s rest with one time of being awake for 20 minutes (when I went upstairs to get ready for bed). The second day was a little off as well but the Surge quickly learned. And despite accidentally whacking it against a rock at the show, not even a scratch showed up. I am impressed by its hardiness. It also has gotten wet while sweating or washing my hands and still works great, though I haven’t worn it during anything like swimming or showering.
Anyway, back to data–I started using the Excel data exports on the Fitbit site and comparing it to the data I log by hand. It is now one month later and the Fitbit has become more accurate but is still not perfect. Although, to be fair, I mostly just dislike it for how it tracks the exact times I sleep and wake up, thus evidencing how often I am late for work. But that’s why I bought it so I can’t be too uptight about that.
So right now, I am running my own self-study on my sleeping habits to provide to my prescriber. I compare their data to the medication dosages taken, exercise, diet, etc and provide to my doctor the raw data and summaries. This affords her greater insight to change my meds accordingly. I do wish it would sync better with my chart (right now I insert the data manually from their version to the one I use) and that they would offer the options to present data in hours+minutes rather than just hours. I also wish it would offer an easy way to track heart rate patterns over long lengths of time. But I’m glad for having this data, since it helps me to improve my sleep habits and med adjustments.
I don’t like is how bulky it is. It’s uncomfortable to even sleep on my side such that that wrist would be under the pillow but since I use it specifically for sleep, I need to wear it all night. I also wish there was a way to charge it without taking it off. It’s also strange that there doesn’t seem to be a very effective way of knowing who of my Facebook Friends also has Fitbit. Right now I have maybe 10 Fitbit friends and I am the biggest sloth of all of us since I am a counselor and most of my job is sedentary. That’s discouraging for the competitions and such. I need more friends who slack at exercise at my level so we can have equally matched competitions. Then I might actually start liking the exercise parts of this. Although I giggle that sometimes I can get casenoting to improve my step count since it is on my wrist.
The floors climbed thing. No. You have to increase by 10 ft of altitude or whatever to get it to count. At minimum, I have to climb one full floor of stairs per day to get to my bed. Does it count? Not reliably. Yet it seems to sometimes count when I’m driving in a hilly area, oddly enough. And as for the whole exercise activities thing, nothing to comment since I gave up the gym membership a year ago and my exercise is mostly just walking, chores, etc.
The alarms and notifications. Okay, I love that phone calls make it vibrate. I ignore my phone and always miss calls. Everything lives on silent due to work. This way I can “check my phone” during a client session without seeming obnoxious. I just wish it would display the messages of a text rather than simply that I received a text. Also, I don’t like that you have to adjust the alarms via the app or Fitbit web site rather than the watch itself. And I wish you could change the intensity of the vibration. The X you have to hit on the screen to get it to stop is so tiny that if I had a stronger vibration, I would actually wake up rather than silencing all of my other 6 alarms in my sleep (I have problems, I know). That would also help my clients with hearing impairments. Also, the buttons should seem simple but are not always super intuitive. But watches aren’t my thing either, so take that with a grain of salt.
Lastly, the battery life is not as long as advertised. It seems to last a couple of days. I’ve always had trouble with Fitbit batteries though. My Zip eats them like me with Reese’s Pieces. At least the Surge is rechargeable, unlike the Zip.
The band is okay but very bulky and not super comfortable. I wish it was more customizable.
In conclusion, it’s 4 stars because it is still pretty awesome, probably even moreso if you’re not as lazy as me. You don’t buy this because you want a smart watch. You buy it in the name of pretending you care about fitness. But it still takes up your wrist space and if it comes down to this or other smart watches, unless you really need the fitnessy stuff, you can do better. [Unless, for the non-fitness people, you are the curmudgeon type like me who says “why buy a watch for what my phone can do?” In that case, don’t buy a watch. You already have a phone that can do amazing things. And if you don’t, you probably know how to do things like entertain yourself without technological reliance.]
It loses one star because of its bulkiness, lack of ability to do things other watches at equal/lower prices can do (both smart and non-smart, such as the vibration levels), and non-intuitiveness. But still a solid device with as many bells and whistles as you’ll get out of a Fitbit device.
*****UPDATE FEB 2016: I am downgrading this to 1 star. Not only is the thing bulky and inaccurate, it also is actually causing me arthritis-like pain on whichever wrist it was worn. I’ve tried loosening and tightening the strap, changing wrist placement, and several other changes and the watch is just horrible. After a couple of days without wearing it, my wrists feel healthy again. I’m not alone in this either; google it. Lots of other people are having the same issue with it causing significant pain. I wish I could return it for a full refund.
Sweets_87 –
This is a fantastic product. Let me start first by saying I was a Jawbone UP24 customer for 2 years and loved the app; I refused to switch to Fitbit at that time. My UP24 was replaced once after only having it for a couple of months and then that one worked for a full year and some-odd months until it stopped syncing and rendered it useless. It was accurate and I loved it then but the customer service was disappointing after it broke the second time. At this time the UP3 was coming out and I HAD to have it. After having it only 2 days I noticed the inaccuracy was horrendous and the app crashed all the time. I began my search for a new fitness band immediately and was torn between Garmin products, Fitbit Surge and Fitbit Charge HR. After doing a bunch of research, including discussing the products with the manufacturers, I chose the Fitbit Surge and I absolutely could not be happier in my decision. I run and hike outdoors a lot so I finally convinced myself the GPS was necessary. So far, I have had no GPS inaccuracy and I hike familiar and known distances. The steps are pretty darn accurate too, I can watch the step count change as I walk even if my arms are held still. Fitbit customer service gave me detailed information on the mechanics and algorithms of this product and they are quite sophisticated. I do see huge discrepancies on my treadmill and elliptical distance but the steps are still accurate so that helps. I asked about these discrepancies and they company told me “Fitbit trackers can potentially miss steps you’re walking on a treadmill desk at a very low speed. Running on the treadmill only measures the actual distance of your running activity while your Fitbit Surge measures distance by your stride length.Furthermore, all Fitbit trackers can calculate distance by multiplying your walking steps by your walking stride length. Similarly, your running steps are multiplied by your running stride length. We determine your stride length using the height and gender information you provide, but to be more precise you can enter your walking and running stride lengths manually.” I like that I can see all my activity while performing the exercise and you can scroll down at the bottom and see different information such as steps, distance, heart rate, caloric burn, etc. The size is a little bulky as I am a petite female but you get used to it and I am a fashion-savvy woman so I know big, statement watches are very in. Wearable technology is the present and future, many people have large smart watches. Most people compliment my watch and ask what kind of smart watch it is. Comparing this one to other smart watches or fitness trackers with faces, this is actually very sleek and somewhat smaller. I receive text messages and incoming call notifications and love that. I always have my phone on vibrate and dont always hear it. The Surge would be EVEN BETTER if you could control your iPod touch on it like you can on your iphone (my ipod touch has bluetooth capability so not sure why I cant). Also would like idle notifications and a more intense vibration for wake up. Other than that I love it, all my friends are moving away from Jawbone and to Fitbit and we are much happier
Stanley Pan –
I like the idea of Surge: tracking run, monitor heartbeat rate, track sleep etc. But I doubt this product went through quality QC as I’m having some fundamental hardware issues.
Battery life is a problem, I ran 4 times(30min each time) a week and used Surge to track my exercise, I had to charge at least twice a week, I turned of Bluetooth or notification just to sustain its battery for half week. Their advertisement of all the fancy features(music control, call/message notification etc) provide no real benefit especially when the battery dies so fast.
The quality of belt is absolutely horrible, it was severely damaged close to the screw holes in 18 months, and this is under normal usage, I always left some space on my wrist. I’ve also known a few friends whose Fitbit belts were almost in “unwearable” condition within 7 months. Considering there’s no replacement belt, worn out belt is almost equivalent to EOL for the device itself.
Besides hardware issue, performance of GPS is inconsistent, only showing partial trails or inaccurate locations lots of time, not to mention the inaccurate heartbeat monitor and other issues mentioned by fellow reviewers.
I will certainly stay away from Fitbit for all my future fitness gears.
Dave Fletcher –
Good but would recommend the Fitbit Blasé as is far easier to use and seems to have better access to the functions and is slightly cheaper
Craig Churchill –
My wife is in love with it. Contrary to popular belief the band is NOT easily changeable. Apparently there is an antenna (for blue tooth maybe) that if you mess up the band change you can forget about that function still working. The FITBIT is a win… replaceable band… save your money.